Frequently Asked Questions

Will professional carpet cleaning remove pet odors?

Carpet Cleaning and Odor removal are NOT the same thing.

If you needed brain surgery would you let a proctologist do the procedure? Of course not!

Odor removal is a specialized service. Simple carpet cleaning will not remove most odors.

To help rid your home of odors, Odor Out's odor killing 3 step proprietary system will rid your home of the most severe odors and your carpets, rugs and upholstery can be saved.

Urine odor. Why does the odor keep coming back?

Urine is made up of three different parts. Many cleaning products remove the first component – the sticky liquid content. Some can even remove the second component – the stain-causing pigmentation. But nothing removes the third component – the uric acid crystals or “urine salts” that cause odor.

When you clean or treat the spot, it may seem like the urine is gone because the stain and odor disappear. But the urine salts are still there.

In their dry state, urine salts have no odor. But when it gets damp or humid, moisture reactivates the crystals and urine odor comes back – with a vengeance.

The good news is, there is a better way that we have found and used over and over for 30+ years. Odor Out's odor killing 3 step proprietary system will rid your home of the most severe odors and your carpets, rugs and upholstery can be saved.